Privacy Policy
By continuing, you agree to receive informational and marketing messages and calls from us (including using an autodialer or artificial/prerecorded voice) about our properties at the number you provided (if provided), and you agree to our Terms and Privacy Policy. Consent is not a condition of purchase. Text HELP for info and STOP to cancel. Message frequency varies. Message and data rates may apply.
Privacy Policy
Platform Residential
Platform Residential takes your privacy seriously. This website (the “Site”) is owned and operated by Platform Residential, LLC (“Platform,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and share personal information in connection with our website and our residential, leasing, and property management services (the “Services”).
By using our Site or Services, you agree to this Privacy Policy.
Information We Collect
We may collect personal information when you:
-
Visit our website
-
Submit an application or inquiry
-
Make a payment
-
Request maintenance or support
-
Communicate with our team
-
Interact with us on social media
This may include your name, contact information, address, application details, payment information, and any other information you choose to provide. We may also collect technical data such as IP address, browser type, device information, and site activity through cookies and similar technologies.
How We Use Your Information
We use personal information to:
-
Provide and manage our Services
-
Process applications, payments, and requests
-
Communicate with you
-
Improve our website and operations
-
Maintain safety, security, and fraud prevention
-
Comply with legal and regulatory requirements
Use of Artificial Intelligence
Platform Residential may use artificial intelligence (AI) tools to support customer service, marketing, data analysis, and internal operations.
-
AI is used to assist our team — not replace human decision-making.
-
We do not intentionally share sensitive personal information with AI systems.
-
All AI-supported communications and outputs remain subject to human oversight.
How We Share Information
We may share personal information with:
-
Affiliates and related entities
-
Service providers (such as payment processors, screening services, IT and maintenance platforms)
-
Legal or regulatory authorities when required
We do not sell personal information.
Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance functionality and analyze site usage. You can manage cookie preferences through your browser settings.
Your Privacy Rights
Depending on where you live, you may have rights under applicable privacy laws, including the right to:
-
Request access to your personal information
-
Request corrections
-
Request deletion
-
Opt out of certain data uses
-
Request information about how your data is shared
To exercise these rights, contact us using the information below.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective upon posting.
Contact Us
If you have questions about this Privacy Policy, our use of AI, or how we protect your information, please contact:
Platform Residential
